Network

Q: How do I find the MAC address of my gateway?

A: MAC addresses are printed on a label on the bottom of the gateway. The MAC address indicated for LAN1 (eth0) is the address used by the gateway when connecting on a local area Ethernet (wired) network.

 

Q: Does the gateway support DHCP network addressing?

A: Yes, gateways support DHCP addressing, and are set by default to use DHCP. For a detailed control and view of the gateway’s IP configuration, attach a keyboard and monitor to the gateway. Log in as username “candi” and password “candi”.  You will be presented with a dialog that allows full control of the gateway’s IP setup.   

 

Q: How do I define a static IP address for the Intel BMP gateway?

A: For static IP configuration, attach a keyboard and monitor to the gateway. Log in as username “candi” and password “candi”.  You will be presented with a dialog that allows full control of the gateway’s IP setup. Alternately you may set up your network’s DHCP server to reserve the gateway’s MAC and assign the gateway to a specific static IP.

 

Q: Can I network the Intel BMP gateway with a simple Ethernet switch?

A: As long as your network allows the gateway to connect to the Internet, it can attached to a ethernet switch

 

Q: Can I connect the Intel BMP gateway through a Wi-Fi LAN?

A: Wi-Fi networking is not yet supported on the BMP gateway.

 

Q: What ports does the Intel BMP gateway require to be open for its network connection?

A: The BMP gateway needs access to the Internet over ports 80 and 443.

 

Q: What WAN IP addresses do I need to enable for gateway traffic through my firewall?

A: If your firewall restricts outbound traffic to whitelisted URLs or IP addresses, enable traffic to and from CANDI’s PowerTools servers. Those are:

  • https://pwr.tools
  • https://pwrtools-1.com
  • https://pwrtools-2.com

 

Q: Does the Intel BMP gateway support SNMP monitoring?

A: No. SNMP is disabled for security reasons.

 

Q: Does the gateway respond to PING, ARP, and similar?

A: Yes.

 

Q: How much network bandwidth should I expect my gateway solution to consume?

A: Gateway-related communications should not pose any problem to your ethernet network. Actual traffic levels depend largely on how many devices are connected, what data intervals are applied, and other policies you set for managing devices and data.

 

Q: Can the gateway use a proxy or be behind a firewall?

A: The gateway currently does not support the use of a proxy.

 

Q: What port do I need to open if the gateway is behind a firewall?

A: The gateway requires outbound access on ports 80 and 443.

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